Hospitality has spent decades perfecting the guest experience. I wanted to better understand the employee experience that makes it possible. After two decades in hospitality and wellbeing, I had become increasingly aware that the culture within an organisation shapes not only the guest experience but also the experience of those delivering it. My MSc in…
We speak often about confidence, self-worth, and the importance of positive feedback. Yet, something curious happens in practice: many people can accept praise at work with relative ease, but feel unexpectedly uncomfortable when receiving a personal compliment. A kind word about their work may land, while a kind word reflecting how they are seen and…
“You are much more than the sum of all your changes. Your body, as it is now, is a sacred map—a guide that leads you back to yourself. These shifts, this recalibration, you feel are not here to unsettle you; they are here to awaken you”, a gentle, yet powerful words of my inner voice…
How comfortable are you with receiving, accepting and internalising recognition from others, whether through personal compliments or professional praise? In the past, I often deflected compliments, usually with humour or by downplaying myself—not to the point of complete unworthiness, but certainly to the point of feeling less deserving of the kindness being offered. Over time,…
When gazing into the mirror, what do you see? Do you acknowledge your entire self or focus only on specific parts you like or dislike? Do you dare to look into your own eyes? Does the mirror represent a confrontation with uncomfortable truths about yourself and suppressed traits, or only a reflection of the qualities…
Have you ever considered that maintaining a sense of wonder can profoundly impact your psychological wellbeing and happiness? Research reveals that experiencing wonder leads to positive emotions like awe, joy, and inspiration, contributing to overall life satisfaction. Embracing a childlike perspective can infuse your daily life with playfulness and spontaneity, enhancing your experiences and fostering…
